Welcome to Wood Origins!

Our commitment to your privacy and security is paramount. This Privacy Policy serves to illuminate the information we collect, how we use it, and the control you have over your data.

PURPOSE FOR COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL DATA

At Wood Origins, safeguarding the privacy and security of your personal information is fundamental. This section outlines the specified objectives guiding the collection, use, and disclosure of your personal data.
  1. Information Provision:
    We collect your personal data to provide you with information, products, or services that you request or require. This includes responding to your inquiries and fulfilling your orders.

  2. Customer Interaction:
    Your personal data allows us to respond to your feedback, queries, or requests for support, ensuring a seamless and personalized customer experience.

  3. Marketing Communications:
    If you subscribe to our email list, we use your personal data to send you information about Wood Origins, including updates, promotions, and details about our products or services.

  4. Operational and Internal Functions:
    We collect and use personal data for administrative, operational, and internal purposes, such as auditing, bookkeeping, and preparing financial reports. This also includes data analysis and research to enhance our products, services, advertising, communications, and other customer-related activities.

  5. Dispute Resolution:
    Your personal data may be used to address and resolve any disputes that may arise during transactions or interactions with Wood Origins.

  6. Transaction Facilitation:
    For customers making purchases or placing orders, we collect and process personal data to facilitate transactions, including billing, payments, settlement, and product delivery or collection.

  7. Website Monitoring and Development:
    We monitor user activity on our website to improve its functionality, user experience, and to contribute to its ongoing development.

  8. Customer Support Improvement:
    Collected data is analysed to improve the quality of our customer support services, ensuring effective assistance and addressing user needs.

  9. Personalization of Services:
    Personal data is used to customize your experience on our website and tailor our services to match your individual preferences.

DATA QUALITY AND SECURITY

We pledge to uphold the accuracy and completeness of the personal data we collect, use, or disclose. Furthermore, we are dedicated to securing your information. We retain personal data only for the necessary duration and take reasonable steps to destroy it when no longer needed.

Wood Origins is committed to collecting accurate and complete personal data while also ensuring that such data is retained only for the necessary duration, in line with principles of accuracy, completeness and responsible data management.

CONTACT, AND CONSENT WITHDRAWAL

For inquiries, correction, amendments, or withdrawal of consent for contact or use / disclosure of your information. Contact us at support@woodorigins.sg

Wood Origins Private Limited
33 Ubi Avenue 3, #01-67, Singapore 408868